Terms of Service

Welcome to GIMMIK. By accessing our website, browsing our collections or placing an order, you agree to the terms and conditions outlined below. These terms are intended to ensure a transparent and smooth shopping experience for everyone who interacts with our brand.

Please read them carefully before making a purchase.

01. General Website Use

By using the GIMMIK website, you confirm that the information you provide is accurate and complete. You agree not to use our website for any unlawful activity, fraudulent transactions or actions that may interfere with the functionality, security or operation of our store.

We reserve the right to restrict or terminate access to our website where misuse or suspicious activity is identified, subject to applicable laws.

02. Product Information & Availability

We make every effort to ensure that product descriptions, images, colours, sizing and other details displayed on our website are accurate.

Please note that:

· Product colours may appear slightly different depending on your screen settings and display quality.

· Product measurements may have minor variations due to garment construction and finishing.

· Product availability is subject to stock at the time of purchase.

· Certain collections and designs may be released in limited quantities and may not be restocked.

GIMMIK reserves the right to update product details, discontinue items or modify collections without prior notice.

03. Pricing & Payments

All product prices are displayed in Pakistani Rupees (PKR) unless otherwise stated.

Prices, promotional offers and product availability may change without prior notice. However, changes will not affect an order that has already been accepted, except where correction is required for a genuine pricing or system error.

Available payment methods will be displayed during checkout. Orders will only be processed once the required payment confirmation has been received.

If a payment is declined, unsuccessful or remains unconfirmed, GIMMIK reserves the right to withhold or cancel the order.

04. Orders & Confirmation

Once an order is placed, you will receive an order confirmation through the contact details provided at checkout.

Please ensure that your name, phone number, email address and delivery information are accurate before completing your purchase.

GIMMIK reserves the right to cancel or refuse an order in circumstances including:

· Incorrect or inaccurate customer information.

· Suspected fraudulent or unauthorized transactions.

· Product unavailability or inventory errors.

· Incorrect pricing caused by technical or system errors.

· Other legitimate operational or legal reasons.

If an order is cancelled after payment has been received, any applicable refund will be handled in accordance with the relevant payment arrangements and applicable laws.

05. Shipping & Delivery

All orders are processed and delivered according to our Shipping & Delivery Policy.

Our current estimated processing and delivery timelines are:

· Order Processing: 3–4 business days.

· Standard Delivery: 3–7 business days.

· Express Delivery: 2–3 business days, where available.

Delivery timelines are estimates and may vary depending on the delivery location, courier availability, public holidays and unforeseen circumstances.

Please ensure that someone is available to receive the parcel at the provided delivery address.

For further details regarding shipping charges, tracking and international deliveries, please refer to our Shipping Policy.

06. Returns, Exchanges & Refunds

GIMMIK follows an exchange-based approach for change-of-mind purchases.

Customers are encouraged to review our Returns, Exchanges & Refunds Policy before placing an order.

The policy outlines:

· Exchange eligibility and timelines.

· Product condition requirements.

· Return shipping arrangements.

· Damaged, defective or incorrect order resolutions.

· Store credit and applicable exclusions.

Nothing in this policy limits any refund or other rights that customers may have under applicable consumer protection laws.

07. Intellectual Property & Brand Ownership

All content available on the GIMMIK website, including but not limited to logos, graphics, illustrations, photographs, product designs, text, layouts and other creative materials, belongs to GIMMIK or its respective rights holders.

This content is protected by applicable intellectual property and copyright laws.

No individual or organization may copy, reproduce, distribute, modify, republish or commercially use any part of our website or brand assets without prior written permission.

Unauthorized use of GIMMIK's creative or brand materials may result in appropriate legal action.

08. Privacy & Personal Information

We respect the privacy of our customers and are committed to handling personal information responsibly.

Information collected through our website is used to process orders, arrange deliveries, provide customer support and improve our shopping experience.

We may share necessary information with trusted third-party service providers, including Shopify, payment processors and courier companies, to operate our online store.

For further information about how your data is collected, used and protected, please review our Privacy Policy.

09. Website Availability & Third-Party Services

We aim to keep our website accessible and functioning smoothly. However, temporary interruptions may occur due to maintenance, technical issues, updates or circumstances beyond our control.

Our website may also contain links to external websites or services. GIMMIK is not responsible for the content, availability or policies of third-party platforms.

10. Limitation of Liability

GIMMIK will make reasonable efforts to ensure the accuracy, reliability and availability of its website and products.

To the extent permitted by applicable law, GIMMIK shall not be liable for indirect or consequential losses arising from the use or inability to use our website or services.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights relating to defective or incorrectly supplied products.

11. Changes to These Terms

GIMMIK reserves the right to revise, update or modify these Terms of Service as our business, products and operations evolve.

Any updated version will be published on this page with the revised date. Continued use of our website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes arising in connection with the use of our website or purchases made through our store shall be subject to the jurisdiction of the competent courts in Pakistan, without affecting any mandatory consumer rights or legal protections available to customers.