At GIMMIK, we respect your privacy and value the trust you place in our brand. Whether you're browsing our collections, placing an order or connecting with us online, we are committed to handling your personal information responsibly. This policy explains what information we collect, how we use it and the steps we take to keep it protected.
01. Information We Collect
When you visit our website, place an order, sign up for updates or interact with us through social media, we may collect certain personal details. This can include your full name, email address, contact number, billing and shipping address, and payment-related information. We may also collect basic technical data, such as your IP address, browser type and website activity, to better understand how visitors use our store.
02. How We Use Your Information
The information we collect helps us deliver a smooth shopping experience. We use it to process orders, arrange deliveries, confirm purchases, respond to customer enquiries and keep you informed about your orders. It may also be used to improve our products, website functionality and customer experience, as well as to share updates about new drops, collections and promotions.
03. Sharing Your Information
To operate our online store efficiently, certain information may be shared with trusted third-party services that support our business. These may include Shopify, payment processing platforms, courier companies and marketing or analytics services. We may also share information when required by law or to fulfil legal obligations. GIMMIK does not sell or rent customer information to third parties.
04. Keeping Your Information Secure
Protecting your personal information is important to us. We take reasonable security measures to prevent unauthorized access, misuse or disclosure of customer data. Our online store is hosted on Shopify, which provides security features to help safeguard transactions and customer information. Payments are handled through applicable payment providers, and we do not directly store complete credit or debit card details.
05. Updates & Promotional Communication
From time to time, we may contact you with information about new collections, product launches, exclusive offers, restocks and other GIMMIK updates. If you no longer wish to receive promotional emails, you can unsubscribe using the link provided in our communications or contact us directly. Order-related messages may still be sent when necessary.
06. Cookies & Website Experience
Our website uses cookies and similar technologies to make browsing easier and improve your overall shopping experience. These technologies help us remember your preferences, keep track of your shopping cart and understand how visitors interact with our website. You can manage or disable cookies through your browser settings, although some features of the store may not work as intended.
07. Policy Updates
As GIMMIK grows and our services evolve, we may occasionally update this Privacy Policy. Any changes will be published on this page and will take effect once posted. We encourage visitors and customers to check this section periodically for the latest information.
Your trust matters to us. Thank you for being part of GIMMIK.